CEDS Finance Overview:

CEDS Finance is a non-profit, micro-lender whose mission is to support the American Dream of financial self-sufficiency, by assisting refugees, immigrants, and those from under served communities in Metro Denver through small business support. The organization is a Community Development Financial Institution (CDFI) that has debt capital from a range of sources, including the CDFI Fund, Office of Refugee Resettlement, PRI for local community foundations, and the Small Business Administration (among others). CEDS Finance has invested over $6M into the local community and created/retained 820+ jobs. CEDS Finance is proud to have been named the 2018 Colorado Community Lender of the Year and 2019 Aurora Chamber of Commerce ‘Diversity & Inclusion Champion’.

Position purpose:
The Portfolio Officer supports small business owners achieve their financial goals of successful business ownership and growth through loan servicing and post-loan technical assistance.

Essential Functions:
PORTFOLIO MANAGEMENT: Manages a portfolio of active borrowers by developing and maintaining
relationships with borrowers, and performing site visits as necessary
TECHNICAL ASSISTANCE: Provides one-on-one technical assistance (TA) to borrowers, within assigned portfolio, depending on each business’s unique needs
TROUBLED LOAN MANAGEMENT: Responsible for late loan management, including loan modifications, defaults, and charge offs within assigned portfolio
LOAN CLOSING: Manages and executes the loan closing process, and collaborates with the underwriting team to ensure a smooth borrower relationship transition

Other Job Duties:
Completes all types of closings (i.e., new loans/operational closings, paid in full closings, and charge off closings) in a timely manner; and ensures adherence to loan file management guidelines
Requests loan disbursements, ensuring proper documentation is obtained and compliance is upheld, working actively to prevent the occurrence of fraud
Responsible for collateral and first loss payee management
Manages the client payment process and monitors payment status of assigned portfolio, ensuring payments and data are entered in a timely manner
Pursues collection efforts in a timely manner, addressing missed, late, and rejected payments
Manages client requests for off-cycle payment draws
Responsible for accurate and complete data entry to the loan management software to ensure accuracy of client contact information, client batch payments, and the implementation of new fund sources
Performs annual reviews on each loan in the portfolio to manage the annual risk rating process
Assists with the collection and analysis of loan portfolio data and the preparation of reports for internal and external audiences

Responsible for the collateral surrender and liquidation process within the assigned portfolio
Maintains relationships and seeks proactive communication with borrowers to address and rectify late payments
Monitors and identifies client issues within the portfolio. Attempts to resolve client issues and/or brings to the attention of the Portfolio Manager/Management Team
Prepares and delivers client communication for delinquent borrowers, including letters of default, right to cure, late letters, etc., as well as calling, emailing and visiting clients
Follows up on the TA Recommendation Plan (one assigned per borrower) with clients in the assigned portfolio to ensure that clients are following the recommendation plan and/or provide additional assistance to help them follow the plan
Assesses TA needs and makes recommendations, as necessary, for in-depth TA work with the business consulting team
Responsible for external funder database management (i.e., MPERS)
Responsible for managing all aspects of an external collateral credit reserve program (administered via CHFA)
Supports the portfolio manager in performing periodic internal audit reviews to prepare the organization for external audits
Manages credit disputes and ensures periodic credit reporting submission
Supports portfolio manager in generating and developing external funder compliance reports (e.g., CDFI and SBA), and ensures reports are accurate and complete
Ensures all electronic and hard-copy borrower files are maintained to internal standards
Ensures all client databases are accurate and up to date (Traits, LMI, etc.)
Performs quantitative and qualitative analysis on the loan portfolio
Responsible for perfecting collateral and securing first loss payee
Performs other duties as assigned by direct supervisor and Executive Director

Qualifications and Essential Skills:
B.A. or B.S. degree is required; preference for a degree in Finance, Economics, Accounting, Business Management. Master’s degree is strongly preferred
Two to five years’ experience (domestic or international) in micro-lending, small business lending, commercial portfolio management, impact investing, finance, and/or business consulting
Experience with financial analysis including understanding of financial statements and ratios
Experience in speaking to a variety of audiences and stakeholder groups

Ability to communicate, gain trust, and work with low-income individuals of wide-ranging cultures
Ability to speak more than one language highly recommended. (Spanish preferred)
Ability to work effectively in a team and can operate independently as tasks require
Proficiency with MS Office Suite (Word, Excel and PowerPoint). Intermediate Excel skills with the ability to understand and write basic formulas, develop charts and graphs for presentations, and summarize large datasets.
Experience with loan management systems and databases, credit information systems, and public record research preferred. DownHome solutions, Equifax, and public record systems a plus.
Proactive, professional and hardworking with strong organizational and analytical skills. Flexible with an interest to learn and develop professional skills
Excellent interpersonal and problem-solving skills
Interest in impact investing or socially-minded businesses is desired, experience is preferred

Salary & Benefits:
Hiring range $45,000 – $60,000 annual salary
Annual performance-based bonus
Competitive health, dental, and vision benefits, a Flexible Spending Account, 403(b) retirement plan with employer match, and generous paid time off and holiday policies
A flexible schedule with a mix of in-office and remote work permitted
How to Apply:
Candidates should submit their resume and a cover letter that addresses the responsibilities and qualifications listed above to HR@CEDSFinance.org with the text “Portfolio Officer” in the subject line. Applications are due by August 9, 2021.

CEDS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, color, national origin, sex, sexual orientation, gender identity and expression, marital status, religion, ancestry, mental or physical handicap, or age. In addition to federal law requirements, CEDS complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.